09.06.2014 in Group Companies, Latest by admin 0

Classic Travel Celebrates 20 Years of Operation

In a fiercely competitive industry like the travel trade, a twenty-year success story is an exceptional achievement. Classic Travel, part of the Expolanka group, this year celebrates two decades of offering innovative and pioneering travel solutions to customers in Sri Lanka and around the world. Specializing in providing total travel solutions to both the corporate and leisure markets, Classic Travel also has the IATA accreditation to its name. A special ceremony to mark the anniversary was held recently at the Classic Travel premises.

Classic Image

Hanif Yusoof, Group CEO/Director of Expolanka Holdings PLC, spoke about his gratitude to the staff of Classic Travel for their contribution in making the company what it is today.HY

As we celebrate 20 years of success, I would like to thank all Classic Travel staff for their enthusiasm and dedication. Our strength lies with our people and their versatility and hard work

 

With travel partners, airlines and agencies in attendance, Classic Travel also took the opportunity to show their gratitude to all parties who had contributed to the company’s success.

SMCEO of Classic Travel, Suresh Mendis, looked back at their journey thus far, and assured improved standards to its customers in the coming years.

Within the last 20 years, we have been able to deliver on our promise by providing innovative and value added services as a professional and an efficient travel

facilitator. We will continue to do so while persistently improving our standards with fresher technology, strategic partnerships, training and sales tools.

 

Ahamed Asif, one of the two staff members who were part of the company since its inception, spoke to us about how Classic Travel feels like his second home.

 

How everyone in this company works as one family unit has been a vital factor for the long-run of Classic Travel. Starting from the CEO, everyone joins hands each day to unitedly serve one cause; offering great service to our customers. And our high quality service levels cannot be matched by any other travel agency in the island.
I have seen how this company has evolved since its early days. From working manually; without any computer systems, to sending vouchers to airline partners, to embracing the corporate market, to becoming a household name, Classic Travel has come a long way in becoming one of the leading travel agencies in Sri Lanka.

Zafrana, who has been a part of Classic Travel for more than three years, feels that the value addition that the company offers has been one of the pillars for its continuous success. The staff at Classic Travel strive to go the extra mile in serving the customers, making sure all the aspects of their tours are covered and that the customers don’t have to sweat about the travel plans.

Classic Travel is also the first and only travel agent in Sri Lanka to be open 24 hours a day, all days of the year. Customers are welcome to visit the office at any time of the day and make their bookings, collect air tickets and clarify any information. The company also has an in-house photo booth, that enables customers to take Visa photographs instantly.

Classic Travel also launched their CSR initiative to mark the 20th anniversary celebrations. Together with the Central Environmental Authority, the company plans to form environmental pioneer groups with the participation of school children. The groups will focus on implementing tree planting programmes, promoting protection of indigenous species and harnessing waste management strategies.

 

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